Skip to content Dream Crafts Australia take full responsibility to ensure the privacy of its online visitors. Customers are respected and in compliance with the Australian Privacy Principles as outlined by the Office of the Australian Information Commission.
This privacy notice is made available to all of our customers and can be found on our website, Dream Crafts Australia. Also, in the effort to maintain transparency about the type of personal information we collect. Why we need customers’ details, how customers’ information will be stored. And how you, the customer, can access your details, of which you are in control at all times.
WHAT INFORMATION IS COLLECTED?
The type of personal information collected by Dream Crafts Australia, that each customer is asked to provide, includes your name, email address, physical shipping address, and a contact phone number. Further, when the customer chooses to pay via our secure online payment facility. And You will be asked to provide your credit card details to complete your purchase.
HOW IS INFORMATION HANDLED?
All customer information collected will be securely stored in Dream Crafts Australia’s CRM database
Therefore, The email address, physical address, and phone number will be used to fulfill customer orders from beginning to end. Further, We may use the email address or phone number to communicate with customers throughout the progress of the job. Also, Customer’ physical addresses are required when goods must be shipped to complete the order.
However, Customers’ details, more specifically, their names and email address, will be added to our marketing database. And used to send Dream Crafts Australia newsletters, offers, discounts, and promotions. Also, Customers are entitled to, and can, opt-out or unsubscribe. From our database at any time, by following the unsubscribe link included at the end of all electronic promotions.
OUR PRIVACY PROMISE
Dream Crafts Australia guarantees they will not ‘spam’, sell, rent, or disclose any part of our customers’ personal information to any third party, person, or organization. Likewise, Dream Crafts Australia further asserts its commitment to providing a secure database management system.
YOU CAN ACCESS YOUR INFORMATION
Customers are entitled to call or email Dream Crafts Australia at any time to modify their details. Or, they can request for their details to be removed altogether.
Moreover, For the greater protection and security of our customers. Dream Crafts Australia will use measures of verification to prove your identity before making any corrections.
However, If a customer feels there has been a breach of the Australian Privacy Principles. Then please contact us immediately to advise of the issue, so that we can discuss, handle and resolve your complaint as soon as is reasonably possible.
Our Contact details are:
67 Madden St Morwell Vic 3840
0431 225 778
0431 374 028
We offer the best competitive pricing.
Our small business based in Victoria.
We always guarantee the quality products.
We create and ship our products in 1 – 2 days.
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